The security of your personal data is our top priority. This privacy policy clearly explains what data u77 collects, why, and how it is kept secure.
U77 is one of Bangladesh's most trusted online gaming platforms. We believe every user's personal data belongs to them — and protecting it is our responsibility. This privacy policy applies to all u77 services and platforms.
Whenever you register on u77, play games, or browse our site, we collect certain data. This policy tells you what data is collected, why, where it is stored, and what rights you have. No hidden clauses, no complicated language — everything explained clearly.
If you have any questions after reading this privacy policy, reach out to our 24/7 live chat support. We are always ready to help.
U77 only collects data needed to deliver the best service and meet legal obligations. We divide data collection into two categories: what you provide directly and what is collected automatically.
| Type of Information | Example | Source of Collection |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | Register |
| Contact Information | Mobile number, email address | Register |
| Financial Information | BKash/Nagad/Rocket number, transaction history | Payment |
| KYC Documents | NID scan, passport, driving license | Verification |
| Device Information | IP address, browser, operating system | Automatic |
| Gaming Behavior | Betting history, session duration, wins and losses | Automatic |
| Cookie Data | Session cookies, preference settings, tracking | Automatic |
We never collect your mobile banking PIN, bank account password, or full card number. Any communication requesting such details is not from u77 — it is fraudulent.
U77 uses collected data only for specific, legitimate purposes. No data is processed unnecessarily.
u77 never sells your data to advertisers or third parties. Your data is yours — and yours alone.
U77's website and app use cookies and similar technologies. Cookies are small data files stored in your browser that help improve your experience.
You can delete cookies or block new ones from your browser settings at any time. Keep in mind that disabling essential cookies may affect some features.
U77 uses industry-leading security technology to protect your privacy. Here is what we do to keep your data safe:
u77 will never ask for your password, mobile banking PIN, or OTP over the phone or chat. Any such request is a scam — report it to us immediately.
U77 does not retain your data longer than necessary. Each category of data has its own retention policy:
| Type of Information | Retention Period | Reason |
|---|---|---|
| Account Information | For the duration of the active account + 5 years | Legal Obligations |
| Financial Transactions | 7 Years | Anti-Money Laundering Regulations |
| KYC Documents | 5 Years | Regulatory Requirements |
| Gaming Log | 3 Years | Dispute Resolution |
| Cookie Data | 30 Days – 1 Year | Session & Preference Storage |
| Support Chat | 2 Years | Service Quality Improvement |
Once the retention period ends, your data is securely deleted or anonymized. Certain information may need to be retained longer due to legal obligations.
Under u77's privacy policy, you have full rights over your personal data. You can exercise the following rights at any time:
You have the right to know what data we hold about you and to receive a copy of it.
You may request a correction to any inaccurate or outdated information at any time.
After closing your account, you can request deletion of your data (except where required by law).
You may object to the processing of your data for marketing or profiling purposes.
You can request a copy of your data in a standard, portable format.
You may request that the processing of your data be restricted under certain circumstances.
To exercise these rights, contact our support team. We are required to respond within 30 days.
U77 strictly prohibits use of the platform by anyone under 18. We take extra precautions to protect the privacy of minors.
We may update this privacy policy from time to time — due to changes in law, new services, or security improvements. When changes are made, we will:
Please check this page regularly. The "Last Updated" date at the top of the page will always reflect the latest version.
For any questions, requests, or complaints regarding our Privacy Policy, please contact our dedicated Privacy Team:
We take every privacy-related request seriously and are committed to responding on time in accordance with the law.
U77 is more than a gaming platform — it is a trusted partner where your data is always secure.
Every transaction and piece of personal data is secured with 256-bit SSL. Hackers cannot see a thing.
U77 never sells your data to advertisers or data brokers. That is our core commitment.
We only collect data that is genuinely needed. Collecting more than necessary goes against our policy.
U77 follows international data protection standards and GDPR guidelines to ensure the highest level of privacy.
You can request deletion of your data at any time. We will act within 30 days.
Our Bangla support team is available 24/7 to help with any privacy-related questions.
Register with u77 with your data fully protected and enjoy the best gaming experience.